17e Privacy Policy – Your Data Protection

At 17e, the privacy and security of user information is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our platform. By registering or continuing to use 17e, you agree to the practices described in this policy.

This policy applies to all users in Malaysia who access the 17e website and app. Please read it carefully and contact us if you have any questions.

Information We Collect

17e collects various types of information to ensure a smooth, secure, and relevant experience for you:

Account Information: Full name, email address, phone number, date of birth, and login details collected during the registration process.
Device & Browser Information: Device type, operating system, IP address, browser type, and session data collected automatically when you browse our platform.
Payment Information: Transaction details in MYR, payment methods used such as local bank transfers, Touch 'n Go, and Boost. We do not store full card numbers.
Cookies & Tracking Data: Data from cookies, tracking pixels, and similar technologies that help us understand usage patterns and improve your experience.
Usage Data: Betting history, games played, access times and general activity on the platform.

How We Use Your Information

The information collected is used by 17e for the following purposes:

Processing account registration and verifying user identity.
Securely processing deposit and withdrawal transactions in MYR.
Providing effective customer support and resolving complaints.
Detecting and preventing fraudulent activity, money laundering, and platform abuse.
Sending important notifications related to your account, promotions, and platform updates.
Monitoring platform performance and continuously improving the user experience.

🔒 Your Data Is Fully Protected 🛡️ SSL Encryption Active 📱 Secure Access from Any Device 💳 MYR Payments Protected ✅ Transparent & Professional Policy 🔐 Malaysian User Privacy Guaranteed

Cookies & Tracking Technologies

17e uses cookies and similar tracking technologies to enhance your browsing experience on the platform. Cookies are small data files stored on your device when you visit our site.

We use two types of cookies:

Session Cookies: Temporary cookies that expire when you close your browser. They are used to maintain your login status and session preferences.
Persistent Cookies: Stored for a set period to help us recognise you on future visits and personalise your platform experience.

You can manage your cookie settings through your browser. However, disabling cookies may affect the functionality of certain parts of the platform.

Data Storage & Security

All 17e user data is stored on secure servers with industry-grade encryption. We use SSL/TLS protocols to ensure that data transmitted between your device and our servers is always protected from unauthorised access.

Access to users' personal data is restricted to staff and systems that genuinely require it for operational purposes. We conduct regular security audits to identify and address any vulnerabilities.

Data will be retained for as long as your account is active or as required to fulfil legal obligations. Once your account is closed, data will be deleted or anonymised in accordance with our retention policy.

Sharing Information with Third Parties

17e does not sell, rent, or share users' personal information with third parties for marketing purposes without your consent. However, we may share information in the following limited circumstances:

Payment Service Providers: Transaction information is shared with approved payment processors to handle your MYR deposits and withdrawals.
Legal Requirements: Information may be disclosed to the relevant authorities if required by applicable Malaysian law.
Fraud Prevention: Certain data may be shared with fraud detection systems to ensure the safety of the platform and other users.

All third parties involved are required to comply with strict data protection standards and are not permitted to use your information for any other purpose.

User Rights – Access, Correction & Deletion

As a 17e user, you have the following rights regarding your personal data:

Right of Access

You may request a copy of the personal information we hold about you at any time through our support channels.

Right to Correction

If your information is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting our support team.

Right to Erasure

You may request the deletion of your account and personal data, subject to applicable legal retention requirements.

Policy Changes & How to Contact Us

17e reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology, or our operational practices. Any significant changes will be communicated via email or in-platform notifications.

The latest effective date will always be displayed at the bottom of this page. Continued use of the 17e platform after any changes means you accept the updated policy.

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact our support team by email at: [email protected]. You may also visit the FAQ or continue with Log In to your account to manage your personal information.